Payment

Payment Policy

Use this guide from The Ordinary to review currency, payment methods, and refunds. This page applies specifically to theordinaryh.shop.

What The Ordinary customers should know about refunds and payment help
Customers using theordinaryh.shop can rely on the following The Ordinary guidance about refunds and payment help. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Details from The Ordinary on secure processing
The Ordinary publishes this secure processing guidance for customers using theordinaryh.shop. Every listed price and charge is processed in USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

The Ordinary: currency and methods
For The Ordinary customers at theordinaryh.shop, this section explains currency and methods. About Credit/Debit Card

billing checks at The Ordinary
For purchases made through theordinaryh.shop, The Ordinary applies the following guidance on billing checks. Encrypted payment information is handled by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

What The Ordinary customers should know about currency and methods
The following currency and methods guidance applies to the The Ordinary storefront at theordinaryh.shop. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinaryh.shop or 9088800571.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryh.shop
Phone: 9088800571
Physical address: 55 S Willard St, Burlington, Vermont, 05401, United States